Department
Contact Centre & CX Technology
We place exceptional talent across the full contact centre and CX technology spectrum.
Deep expertise in a people-first discipline
Contact Centre and CX recruitment demands more than matching CVs to job specs. It requires an understanding of culture, communication style, and the operational pressures teams face every day. Our consultants have placed hundreds of professionals across inbound, outbound, omnichannel, and digital CX environments — and we know what good looks like.
What we cover
Disciplines we recruit
Presales & Solution Architecture
- Profesional Services - Team leadership - Presales & Implementation
Chatbots & Conversational AI
- AI Engineers - Conversation Designers - Chatbot Developers
Sales & Customer Success
- Account Managers / Directors - Customer success managers - Head of Sales
AWS & Amazon Connect
- AWS Engineering - Amazon Connect SMEs - CI/CD & DevOps
CCaaS Platform Engineering
- Five9 - Genesys - NiCE
PMO & Transformation
- Project / Programme Managers - Business Analysts - Transformation Leadership
Why work with us?
Sector specialists
We work exclusively in Contact Centre & CX — so you get consultants who genuinely understand your world, not generalists learning on the job.
Quality over volume
We don't flood your inbox with CVs. Every candidate we put forward has been thoroughly briefed, assessed, and is genuinely interested in your role.
Long-term relationships
We build partnerships, not transactions. Many of our clients have worked with us for years because we take the time to understand their culture and hiring needs.
What our clients say
“I was fortunate enough to be approached by Alex when I was open to work. Within an incredibly short space of time, he had secured me a role that fulfilled all the criteria I wanted (in my case, working with nice people, prioritising professional development, opportunities for growth, hybrid working, security and a good salary). Alex utilised his excellent network and strong relationships, and within 2 - 3 weeks I was hired. The process was so much more human and enjoyable than for the other jobs I interviewed for at the same time, and I feel very fortunate to have met Alex. He keeps in touch regularly and is supportive throughout the whole process. He's one of the good guys!”
“Alex has been superb to work with from first contact to starting my new role. He's kept me up to date throughout the application, interview and onboarding process and was always willing to chat or discuss concerns. Unlike other people in the industry I've dealt with, he's also remained in touch while I settle in to my new role.”
Ready to find your next CX hire?
Whether you're building a team from scratch or replacing a key player, we're here to help. Get in touch for a no-obligation conversation.